Medshrooms (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website.

1. Information We Collect

When you visit the Site, we collect the following types of information:

a. Personal Information You Provide to Us

When you place an order, create an account, or subscribe to our newsletter, you may provide us with certain personal information, including:

• Name
• Email address
• Shipping and billing address
• Payment information (e.g., credit card numbers)
• Phone number

b. Information Collected Automatically

When you use our Site, we automatically collect certain information about your device, browsing actions, and patterns. This may include:

• IP address
• Browser type and version
• Time zone setting
• Cookie information
• Referring URL
• Pages you visited on our Site

2. How We Use Your Information

We use the information we collect in several ways, including:

• Order Fulfillment: Processing and fulfilling your orders, including shipping, payment processing, and managing returns.
• Customer Service: Responding to your inquiries, troubleshooting, and providing customer support.
• Marketing: Sending you updates, newsletters, and promotional materials (you can opt-out at any time).
• Site Improvement: Analyzing how our Site is used to improve its design, performance, and features.
• Fraud Prevention: Monitoring for potential fraudulent activity and ensuring the security of our Site.

3. Sharing Your Information

We value your privacy and will never sell your personal information. However, we may share your information with trusted third parties for the following reasons:

• Service Providers: We may share your information with third-party service providers who assist us with order processing, payment gateways, delivery services, and marketing efforts.
• Legal Compliance: If required by law or in response to a legal process (such as a court order), we may disclose your information.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you delete your account or request the deletion of your information, we will remove your data from our active databases, but some information may be retained for compliance purposes.

5. Your Rights

You have certain rights regarding the personal information we collect, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: If any of your information is inaccurate, you have the right to request that it be corrected.
• Deletion: You can request that we delete your personal information from our systems.
• Opt-Out: You can unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at [support@medshrooms.com].

6. Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Site. You can control cookie settings through your browser settings. For more information, please see our [Cookie Policy].

7. Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of those websites before providing them with your personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make updates, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.